FREQUENTLY ASKED QUESTIONS

  • We have a team with a varied and diverse skillset and broad range of experience. Whatever platform you’re planning to host your site on, we have a team member who can support you (and if we don’t, we’ll find one). If you aren’t sure where you’re going to build your site yet, we’ll help you select the right platform for your needs.

  • We manage everything using Notion and Slack. When you work with us, you’ll be given a private Notion portal that you’ll use to share deliverables with your team. You’ll also be given a slack channel to communicate with your team member.

  • If you’re struggling with the team member you’ve been matched with, we’re here to support you. Immediately book a call with Cera. We’ll guide you through the situation and work to get the relationship on track, or, we’ll match you with a new team member right away.

  • We accept payments via paypal and stripe. If you need a payment plan to pay for your package in installments, we will always accomodate you.